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FOOD SERVICE SUPERVISOR
GENERAL SUMMARY:
Supervises daily food service operations to ensure that goals and standards of unit/department are met. Ensures compliance with all applicable regulatory agencies, department quality monitors and targets and corporate and departmental policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
1. Implements menus, recipes, and service concepts for unit.
2. Supervises daily food production or service operations as assigned.
3. Ensures that service standards for aesthetic presentation and safety of food are met.
4. Utilizes CBORD and computerized systems to manage data.
5. Supervises food service employees. This includes orientation and training, employee counseling and disciplinary action.
6. Provides input into employee's annual performance appraisal.
7. Adjusts daily staffing to ensure appropriate personnel to complete all duties required by the unit.
8. Performs food and supply ordering functions as assigned.
9. Monitors time and attendance system for payroll.
10. Consults with Unit Manager/Assistant Manager regarding human resource issues (i.e. disciplinary actions and performance appraisals).
FOOD SERVICE SUPERVISOR
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11. Meets customer and corporate food service related satisfaction standards.
12. Performs unit quality control measures, identifies problems or deficiencies, assist in development of and implements corrective action.
13. Ensures compliance with all regulatory agency standards and all departmental and organizational policies and procedures.
14. Ensures compliance with all departmental requirements for in-service training, employee orientation and training, and timely submission of department reports.
15. Assists unit manager, assistant manager to ensure that department goals are accomplished.
16. Orients dietetic interns to work areas as assigned.
17. Completes department projects as assigned.
18. Conduct employee meetings as assigned.
19. Attends and contributes to department meetings.
KNOWLEDGE, SKILLS & ABILITIES:
KNOWLEDGE:
Associate Degree in Food Service or minimum of three years experience in a supervisory capacity in foodservice operations (from- retail, business, and healthcare).
Illinois Department of Public Health and City of Chicago Sanitation Certification required within
six months of hire.
Competent in preparation of spreadsheets, data bases, word processing.
SKILLS:
Ability to supervise multiple employees performing multiple tasks, self directed, strong interpersonal skills, organization skills, problem solving, creative, verbal skills, conflict resolution, aware of daily department operations and able to identify unusual situations that arise, manage stress effectively.
ABILITIES:
Ability to exert 25 pounds of effort to push or pull a cart, ability to lift and carry 40 pounds minimum, stooping, kneeling, reaching, sufficient dexterity to operate kitchen utensils and computer keyboard, able to communicate using a variety of audio-technology, able to see, will involve long periods of sitting, standing or walking (about 90%).
The above is intended to describe the general content of and requirements for the performance of this job. It shall not to be construed as an exhaustive statement of duties, responsibilities or requirements.
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